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The primary focus of this job is to strategically and tactically increase efficiency from an operational perspective in sales services and to position the Network for growth. The person should excel at looking at “process” and the way people work to improve performance and enhance Network sales.
Staff Training: Responsible for facilitating and managing all operational functions for Account Executives, Sales Planners and Sales Assistants. This will include providing input on systems, process and actual planning procedures. The Director will reinforce these procedures on a day to day basis. The Director will effectively manage a team of sales service staff in (IL and LA) through strategic and streamlined management approaches. The Director will also work to create new processes and streamline existing procedures. In addition, he/she will create efficient plans and maintain each deal generated by ad sales.
· Monitoring/approving re-expressions of dollars.
· Monitoring/approving all sell-off requests.
· Monitoring/approving all cutbacks.
· Monitoring/approving all planning rates.
· Monitoring/approving the distribution of schedules.
· Monitor and prioritize sales planners’ workload and distribute work accordingly.
· Supervise all sales planners.
· Providing post summaries of all accounts.
· Handling excess inventory and oversell situations.
· Consultation and interaction with account executives regarding research materials, programming, added-value (vignettes, billboards) advertising needs.
· Interaction with network trafficking to gauge inventory availability, restrictions, specials, etc in determining make-up of proposal.
· Liaison with various departments on client's behalf when requested.
· Keep abreast of industry news via “trades” to increase and strengthen knowledge of position and get a general/broad understanding of what's going on in the industry.
· Resolve order/invoice-billing discrepancies.
· Invoicing: research discrepancy, advise client, management, and finance by correspondence on results and if necessary adjusting.
· Daily review of national missed spot list to modify accounts by either makegoods or clients.
· Client correspondence as necessary.
· Weekly group meeting with supervisor/staff to discuss weekly activity, resolve problems, and forecast.
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