FAQs –€“ Frequently Asked Questions About the 2013 BET Experience 

General Information: 

  • *All BET Experience events are at L.A. LIVE 
  • *Events are Rain or Shine 
  • *Sign-up credential/wristband must be worn at all times
  • *Lineups and schedules are subject to change 
  • *Everyone subject to search upon entry
  • *The festival is all ages
  • *Please scroll to the bottom of this page for ADA Information

General Questions: 

Q: What is the BET Experience? 
A: BET is rolling out the red carpet in a big way during the BET Awards weekend. The BET Experience at L.A. Live will bring together thousands of music lovers for a 3-day, jam-packed entertainment fest that will feature some of the world's best music performers on six stages. There will also be Comedy; Film Fest; Seminars; Fan Fest, featuring the BET pavilion and a food festival; BET Grammy Museum exhibit; and the hottest industry parties. It'€™s a weekend you don’t want to miss.

Q: Why should I buy a 3-night STAPLES Center Concert Series package? 
A: The 3-day ticket bundle is the best way to ensure the best seats and better pricing for the Staples Center Concert series.

Q: Why should I buy a VIP package? 
A: BET Experience limited-edition VIP packages are the only way to receive insider access around BET Awards weekend. The packages are the only way to purchase tickets to the BET Awards — the Super Bowl of Black entertainment. In addition to the best seats at STAPLES Center and Club Nokia shows, VIP packages include BET Awards Red Carpet access, VIP entrance to all events, invites to VIP-only events and after-parties.  

Quantities are limited. For more info click here.

Q: How can I buy BET Awards tickets? 
A: For the first time, we are offering tickets to our annual BET Awards show. The only way consumers can get tickets to the BET Awards is through the BET Experience VIP packages. Go to axs.com/betexperience.com.

The BET Awards will air live Sunday, 8 p.m. PST from Nokia Theatre L.A. LIVE.

Q: If I buy a ticket to one concert, does that entitle me to all concerts and events? 
A: Tickets purchased are for specific concerts. VIP packages and 3-night STAPLES Center Concert Series packages provide access to multiple shows and stages.

Q: If I don't buy a ticket are there still events that I can attend? 
A: Yes. Each day of the BET Experience will include Fan Fest activities throughout L.A. Live that anyone can attend free with sign-up.

Q: Will there be a place for me to get information and updates about BET Experience activities if I'm walking around L.A. Live? 
A: Yes. There will be information desks located throughout the BET Experience where you can get updates about daily events, including start times for our various free performances.

Q: Do ticket packages come with hotel accommodations? 
A: No, ticket and VIP packages do not include hotel rooms. However, we’ve partnered with a range of hotels in the downtown, Beverly Hills and Hollywood areas to offer special rates to BET Experience guests. The host hotels are the JW Marriott Los Angeles and Ritz-Carlton, Los Angeles — both on the L.A. LIVE campus.

Q: Why have the event in L.A.?
A: Perpetual sunshine, a Hollywood culture and some of the best dining, partying and shopping experiences in the nation, Los Angeles struck gold with tourists in 2012 when they welcomed an astounding 41.4 million visitors. This large city is never short on fun or glamour and is the perfect destination for the BET Experience, as well as the longtime home for the BET Awards.

Q: Will transportation be provided from the airport to L.A. Live? 
A: No, but there are plenty of options that you can find HERE to get to downtown L.A.!

Q: What airport should I fly into?
A: We recommend that you fly into Los Angeles International Airport (LAX).

Q: What is the address for L.A. LIVE?
A: 800 W. Olympic Blvd, Los Angeles, CA 90015.

Q: How can I travel from my hotel to L.A. LIVE? 
A: There are various options depending on your location:

L.A. LIVE is accessible via public transportation, including frequent service by Metro Rail trains and Metro buses. Visit http://lalive.com/visitors/public-transportation for more information.

If you rent a car, L.A. LIVE has ample parking lots on the campus. Prices vary. 


Taxi cabs are also another great transportation option.  

Q: What else will be available to us on the L.A. Live campus?
A: If you need anything besides the BET Experience, L.A. LIVE also provides endless entertainment including fine dining and casual restaurants, ESPN Zone, Lucky Strike and more.

Go to http://www.wga.org/uploadedfiles/awards/LA-LIVE-Map.pdf for the L.A. LIVE entertainment directory.

Q: Is the BET Experience accessible for people with disabilities?
A: L.A. LIVE is fully accessible for people with disabilities. Please see the following for specific venue information.

For additional information about L.A. LIVE, please see http://www.lalive.com/visitor-center/frequently-asked-questions

Q: How can I stay current with any changes to the BET Experience?
A: Make sure to check our website, sign up for our Newsletter, friend us on Facebook and follow us on Twitter for any changes or updates to the events. 

ADA Information
If you require a wheel chair or scooter while at The BET Experience, we strongly suggest ordering in advance as there will be a limited number available on-site.  To reserve your wheel chair or scooter, please contact Elizabeth Mora at 800-518-6730 ext. 4.  An Equipment Rental Form will be sent to you to complete. Wheel chairs and scooters can be picked up at BET Experience Registration – Petree Hall of the Los Angeles Convention Center, or the Show Office at the JW Marriott Plaza III – Level 3. Please note that discounts will apply to those who order in advance of the event.”

Q: Where can I find ADA information for all BET Experience venues?
 You can find ADA information for all of our venues here: