A Look at Claimed Improvements to Health Website

Updates the White House has made to health care site. 

Posted: 12/02/2013 12:43 PM EST

Highlights of the Obama administration's update Sunday on the status of HealthCare.gov, the website that people in 36 states were supposed to use beginning on Oct. 1 to sign up for new health insurance coverage. After much work on the troubled site, the government claimed in a new report:

System: Site supports 50,000 concurrent users; users spend an average of 20 minutes to 30 minutes on the site; based on usage trends, the site will support more than 800,000 consumer visits per day.

Site capacity: "Stable at its intended level."

Performance: Activity levels show the site is "working for consumers."

Response time: Average system response time is lower than a second.

Error rate: Consistently below 1 percent, down from 6 percent earlier this fall.

System stability: Hardware upgrades and software fixes to keep the website up and running more than 90 percent of the time.

Rapid response team: 24/7 monitoring and operations center and team in place to watch system performance and to respond to glitches and unplanned downtimes.

Software fixes: More than 400 bug fixes and software improvements have been made.

Hardware upgrades: Improvements increased some capabilities fivefold.

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(Photo: Healthcare.gov)

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