Every year, Comcast devotes a day to doing good deeds. No, we don’t mean installing cable in a timely and reasonable fashion. We are talking about Comcast Cares Day, a special day when employees of the company volunteer in local neighborhoods.
This all seems like a good idea, until the hashtag corresponding #ComcastCaresDay started trending on Twitter. Instead of praising the company for their day of service, many users decided to hijack the trend and use it as a way to vent about some of their most frustrating experiences with the company.
The aforementioned tweets should come as no surprise, especially since the company has been in headlines due to horrific customer service calls. There was also a sub-reddit specifically dedicated to the most terrible interactions with Comcast workers.
Perhaps this will inspire the company to examine the issues they have when it comes to servicing their customers. Community service is always welcomed and encouraged, but who ever said that talking to someone on the phone with a good attitude wasn’t community service?
Check out some of the funniest tweets below:
Show someone you care. Bill them for the three weeks their cable was out due to a hurricane. #ComcastCaresDay— Gregor Mendel (@GregortheMendel) April 30, 2016
In honor of #ComcastCaresDay I'm also going to put everyone who calls me on hold for 20 minutes and then eventually hang up.— Claire Zulkey (@Zulkey) April 30, 2016
In honor of #ComcastCaresDay, I will be caring about something between the hours of 9 AM and 1 PM. Please be home.— Crutnacker (@Crutnacker) April 30, 2016
"Let's start by re-booting your modem". #ComcastCaresDay— John Kurc (@johnkurc) April 30, 2016
I can't tell if #ComcastCaresDay is a joke or an example of people in charge being embarrassingly out of touch with reality.— Dewey Defeats Truman (@DeweyDTruman) April 30, 2016