FAQs –€“ Frequently Asked Questions About the 2014 BET Experience


General Information: 

* All BET Experience events are at L.A. Convention Center or L.A. LIVE

* 106 & Park Live will be outside in Nokia Plaza

* Lineups and schedules are subject to change 

* Everyone is subject to search upon entry

* The festival is for all ages

* Please scroll to the bottom of this page for ADA Information


General Questions: 


Q: What is the BET Experience? 

A: BET is rolling out the red carpet in a big way during the BET Awards weekend. The BET Experience at L.A. Live will bring together thousands of music lovers for a 3-day, jam-packed entertainment fest that will feature some of the world's best music performers. There will also be a FREE Fan Fest, featuring the BET and Centric pavilions, Celebrity Basketball Game, Comedy, Seminars, BET Grammy Museum exhibit and the hottest industry parties. It’s a weekend you don't want to miss.


Q: Why should I buy a 3-night STAPLES Center Concert Series package? 

A: The 3-day ticket bundle is the best way to ensure the best seats and best pricing for the Staples Center Concert series.


Q: Why should I buy a VIP package? 

A: BET Experience limited-edition VIP packages are the only way to receive insider access around BET Awards weekend. The packages are the only way to purchase tickets to the BET Awards -- the Super Bowl of Black entertainment. Gold and Diamond Packages include the best seats at STAPLES Center shows.  Diamond VIP packages also include a BET Awards Red Carpet experience, VIP entrance to all events, after-parties and much more!


Quantities are limited. For more info click here.

Q: Do ticket packages come with hotel accommodations? 

A: No, ticket and VIP packages do not include hotel rooms. However, you can book a hotel through BET and get the guaranteed lowest rates in the L.A. area by clicking here.

Q: How can I buy BET Awards tickets? 

A: The only way consumers can get tickets to the BET Awards is through the BET Experience VIP packages. Go to axs.com/betexperiencevip.

The BET Awards will air live Sunday, June 29th, at 5 pm PT from Nokia Theatre L.A. LIVE.


Q: If I buy a ticket to one concert, does that entitle me to all concerts and events? 

A: Tickets purchased are for specific concerts and shows. VIP packages and 3-night STAPLES Center Concert Series packages provide access to multiple shows and events.


Q: If I don't buy a ticket are there still events that I can attend? 

A: Yes, Saturday and Sunday of the BET Experience will include Fan Fest activities within the LACC and L.A. Live that anyone can attend.


Q: Will there be a place for me to get information and updates about BET Experience activities if I'm walking around L.A. Live? 

A: Yes. You can get all information around BETX through the BETX '14 app for iTunes: https://itunes.apple.com/us/app/betx-14/id654012055?ls=1&mt=8 - or Android devices: https://play.google.com/store/apps/details?id=com.aloompa.bet. There will also be information desks located throughout the BET Experience where you can get updates about daily events, including start times for our various free performances.


Q: Why have the event in L.A.?

A: Perpetual sunshine, a Hollywood culture and some of the best dining, partying and shopping experiences in the nation, Los Angeles has long been home to the BET Awards. This large city is never short on fun or glamour and is the perfect destination for the BET Experience.


Q: Will transportation be provided from the airport to L.A. Live? 

A: No, but there are plenty of options that you can find HERE to get to downtown L.A.!


Q: What airport should I fly into?

A: We recommend that you fly into Los Angeles International Airport (LAX).


Q: What is the address for L.A. LIVE?

A: 800 W. Olympic Blvd, Los Angeles, CA 90015.


Q: How can I travel from my hotel to L.A. LIVE? 

A: There are various options depending on your location:

L.A. LIVE is accessible via public transportation, including frequent service by Metro Rail trains and Metro buses. Visit http://lalive.com/visitors/public-transportation for more information.

If you rent a car, L.A. LIVE has ample parking lots on the campus. Prices vary.

http://www.lalive.com/visitor-center/event-parking

Taxi cabs are also another great transportation option.


Q: What else will be available to us on the L.A. Live campus?

A: If you need anything besides the BET Experience, L.A. LIVE also provides endless entertainment including fine dining and casual restaurants like Smash Burger, Yard House, Flemmings and more.


Go to http://www.wga.org/uploadedfiles/awards/LA-LIVE-Map.pdf for the L.A. LIVE entertainment directory.


Q: How can I stay current with any changes to the BET Experience?

A: Make sure to check our website, sign up for our Newsletter, friend us on Facebook and follow us onTwitter for any changes or updates to the events.

Q: Is the BET Experience accessible for people with disabilities?

A: L.A. LIVE is fully accessible for people with disabilities. Please see the following for specific venue information.

http://staplescenter.com/guest-services/disabled-services

http://nokiatheatrelalive.com/guest-services/disabled-services

For additional information about L.A. LIVE, please see http://www.lalive.com/visitor-center/frequently-asked-questions



Q: Do I have to wear my BET Experience wristband all 3 days?

A: Yes! You can only attend the free events over the weekend at the BET Experience with your wristband. To make sure you are able to get into all the events you want, keep the wristband on.


Q: Where do VIP Package Holders pick up their information when they arrive?

A: Gold and Diamond VIP Package holders should go to the VIP Lounge and Pick-Up area at STAPLES Center. The exact location will be messaged to VIP package holders prior to the event.
 

Q: How much is parking and where do I park?

A: We recommend using the South Hall Parking at the Los Angeles Convention Center, with a flat rate of $15. There are over 10,000 parking spaces located within a 10 minute walk of LA Live. Prices to the lots vary, but will be posted with rates at the entrances.

We encourage the use of the METRO bus and rail lines. Go to http://socaltransport.org/tm_pub_start.php  


Q: What events are free that I can attend?

A: All events at the BET Experience are FREE, except for the concerts and shows at the STAPLES Center and Club Nokia, VIP Parties, the BET Awards, Grammy Museum, and invite-only events. You can roam around to other events for free, or you can WIN tickets to the premium events by entering the BETX '14 app giveaway program! The BETX '14 app will be available for download June 2nd.

Q: Can I hop between multiple Fan Fest events going on at the same time?

A: There are multiple events around the same time during Fan Fest and you are welcome to attend as many as you want. However, keep in mind that you may lose your place in line or the crowd when you leave.

Q: Are there any age-restricted events?

A: The BET Experience is for people of all ages and we welcome youth to the events. The concerts, Fan Fest events and all Stages are all free to the youth to attend as well. However, the VIP after parties are for people over 21.


Q: Where can I find ADA information for all BET Experience venues?

A: You can find ADA information for all of our venues here:

STAPLES CENTER

NOKIA THEATER

LACC

GRAMMY MUSEUM