We want to hear your comments -- the good, the bad and the useful information, too. From solving your technical problems to receiving praise reports for a job well done, this is the place to voice your opinions, suggestions and ideas regarding BET and BET.com, the Internet site.
To help you route your questions more effectively, we've assembled some frequently asked questions to point you in the right direction. So, please take a few moments to peruse the list, find the statement that best resembles your concern and shoot us a brief note.
BET.com Technical Issues
If you're having technical issues with BET.com, you can send an email to support@bet.com. They can help with questions such as "I'm having technical issues that I can't figure out." "I can't register or login to the chat room." "Why is my page taking so long to load?"
Questions about Terms & Conditions, Privacy Policy, and Copyright
If you have questions about the BET.com Terms & Conditions, Privacy Policy, or any ‘legal stuff’ on the site, you can send an email to legal@bet.com. They can also assist with Copyright inquiries.
BET Mobile
For more information on BET Mobile, please visit http://mobile.bet.com. To cancel your subscription, text STOP to 23888 or contact BET Mobile directly at bet.support@motricity.com.
106 & Park
The answers to all of your 106 & Park questios can be found on the show page at www.bet.com/OnTV/BETShows/106andpark, but here's a quick summary. For information on how to get tickets for 106 & Park, click here. Want to get on Wild Out Wednesday? Get the details here. Ready to rap on Freestyle Friday? Find out how to audition here.
BET UK
Black Entertainment Television has launched a new network in the UK! If you have any questions or comments about BET UK, send an email to enquiries_uk@bet.net.
General Inquiries
If you have any other questions or comments, send an email to contactus@bet.com. "I watch BET daily and I love the original programming." "BET and I should work together to uplift the African-American community." "I want to give BET and its wonderful staff kudos for speaking to my issues." Or, "I feel BET could improve in the following areas."
But wait! Before you hit send, there are a few things that even we can’t help you with.
Have an amazing idea for a new show? We don’t doubt it, but unfortunately, BET is unable to accept any unsolicited creative ideas or content. By sending us your ideas, you relinquish your claim to the material, so hold onto it until you get an agent!
Are you trying to get in touch with your favorite artist or the star of one of our shows? Sadly, we are unable to forward fan mail on to the talent.
While we do our best to answer your questions, we aren’t able to respond to every email we receive. Don’t let that stop you though; we read and appreciate all your suggestions and comments.
If you’d rather send by mail
To send your questions, suggestions and ideas through the mail or to call us directly, here are the BET Network and BET.com mailing addresses and phone numbers:
BET Networks
1235 W Street, NE
Washington, D.C. 20018-1211
202-608-2000
BET Interactive
General Inquiries
1235 W Street, NE
Washington, D.C. 20018-1211
202-608-2000 or 212-258-1000
Thanks for taking the time to share your thoughts. We will do our best to answer
all of your questions in a timely manner.