White House Asks CEOs to Help Explain Cancelations

WASHINGTON, DC - OCTOBER 21:  White House Chief of Staff Denis McDonough listens to President Barack Obama deliver a speech about the error-plagued launch of the Affordable Care Act's online enrollment website in the Rose Garden of the White House October 21, 2013 in Washington, DC. According to the White House, the president was joined by 'consumers, small business owners, and pharmacists who have either benefitted from the health care law already or are helping consumers learn about what the law means for them and how they can get covered. 'Despite the new health care law's website problems, Obama urged Americans not to be deterred from registering for Obamacare because of the technological problems that have plagued its rollout.  (Photo by Chip Somodevilla/Getty Images)

White House Asks CEOs to Help Explain Cancelations

President Obama wants to know why health insurance companies are dropping their clients.

Published November 6, 2013

The White House is asking insurance companies to explain to Americans the cancellation letters they're receiving in the mail.

President Barack Obama's chief of staff, Denis McDonough, met Tuesday with CEOs from some of the largest health insurers. The White House says McDonough updated the CEOs on fixes to healthcare.gov and problems with enrollment data sent electronically to insurers. McDonough also solicited input on whether the system is getting better.

The White House says McDonough urged insurance companies to "ramp up communication and education efforts" to those who have lost their insurance.

Millions have received cancellation notices, sparking outrage because Obama repeatedly promised that those who liked their health care could keep it. The White House says many of those losing coverage have better, cheaper options through the new exchanges.

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 (Photo:  Chip Somodevilla/Getty Images)�

Written by Josh Lederman, the Associated Press

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