Snow told Buzzfeed News that she has been homeless for about five years. During this time, she has struggled with depression, anxiety and a severe back injury, which impedes her ability to work.
After getting fed up with the conditions at the Salvation Army Female Emergency Shelter in Portland, Snow took to Twitter. She penned a lengthy thread where she voiced her frustration with how the shelter treated women, specifically trans women.
According to Snow, the small group of trans women that occupy the shelter are bullied by other women as well as the staff.
"It was the first time someone's ever listened to me," Snow told BuzzFeed News.
Although Snow is happy about her meeting, she is unsure of what legitimate changes will be made to the shelters. The shelter's program director, Chelsea Bender, explained some of the issues they've faced.
"We're trying to serve the most vulnerable populations and it can be risky territory," Bender said. "We have a handful of staff who can be short and rigid and there was a history of escalation but we're changing that."
However, Bender did admit to Snow that "things needed to change ASAP.”
(Photo: Elinor Jones/REX/Shutterstock)