Crystal Reynolds Fisher called of work so she could be by her son’s side in the hospital to monitor his condition. In now-viral text messages, the manager at her place of employment was anything but accommodating.

After an initial back-and-forth, the manager downplayed Fisher’s son’s condition as “drama” and couldn’t grasp why she couldn’t attend her next shift.

Aside from the obvious worry and pain she was feeling about her son, the mother couldn’t fathom why she needed to come in as if nothing bad was going on.

Last Saturday, Crystal Fisher uploaded screenshots of the text conversation to her Facebook. It was subsequently shared by over 70,000 people, and by Monday, her company’s corporate office responded.

“We’d like to follow up on the issue brought to our attention recently regarding how an employee time off request was handled by one of our managers,” the company stated in a Facebook post. “We investigated and have found that the situation was handled improperly and without the compassion that we value as a company. For that, we are very sorry.

“As a result of this finding, we took quick action and that manager is no longer employed by PS Food Mart,” the status continued. “We have also reaffirmed to our employee that she will be able to take all the time off that she needs during this difficult period. We’d like to thank the public for their concern.”

Some people are just heartless. Hopefully Crystal’s son makes a speedy recovery. Our thoughts are with him.