When can I vote?
Voting on BET by toll-free phone, text message and online for Sunday Best opens at the end of the East Coast airing of the show on Sunday, August 25, 2013 (see local listings for times in your area) and will remain open until 12:00 PM EST on Saturday, August 31, 2013. Votes will not count if received outside of the vote window.
How do I vote?
The final two contestants will each be assigned a toll-free number and a text message keyword during the show. Voting will be limited to 10 votes for call-in voting and text message voting. There are no limits to web voting.
Call-in Voting: At the end of the show on August 26, 2012, dial the phone number associated with the contestant for whom you wish to vote (1-888-5-BEST-01 or 888-523-7801 for Kefia Rollerson, 1-888-5-BEST-02 or 888-523-7802 for Tasha Page-Lockhart).
Text Message Voting: Text the code and number shown on the screen at the end of the show (Text 1 to 79922 for contestant 1, Kefia Rollerson, or Text 2 to 79922 for contestant 2, Tasha Page Lockhart).
All text votes are free, but message and data rates may apply. Text STOP to quit. Text HELP for help.
Web: You can also vote online by logging on to www.BET.com/SundayBest. Voting will open at the end of the East Coast airing of the show on Sunday, August 26, 2012.
Rules and procedures are subject to change at producers’ discretion without notice.
Is there a limit to the number of times that I can vote?
Voting will be limited to 10 votes per vote method, which includes voting via web, text message and calling the toll-free numbers.
How much does it cost to vote?
Telephone calls to the Sunday Best voting lines are toll-free from landlines. If you use a wireless phone to call the Sunday Best voting lines, airtime and applicable roaming and long distance charges will apply.
Voting by text message is free, but your carrier’s standard message and data rates may apply.
Voting online is free.
Can I vote by using my cell phone?
Yes, you can vote using your cell phone, although airtime and applicable roaming charges will apply when calling toll-free numbers from wireless phones. Contact your cell phone service provider if you want to know how much you will be charged.
Additionally, if you vote by text messaging, the vote is free, but your carrier’s standard message and data rates may apply.
I couldn’t get through to the phone lines. All I get is a fast busy signal or a carrier error message when I call — Why?
Although the telephone network is designed to handle huge volumes of calls simultaneously, there may be times (particularly just after the show) when it will not be able to handle every single call due to the sheer volume. If you are calling during the voting window but can’t get through to cast your vote, be patient and try again.
If you hear the fast busy signal, it may be that you are calling outside of the voting window. When the voting window closes, lines will switch from a ‘Thank you for voting’ message to a busy signal or local carrier error message.
If you are sure you are calling within the voting window but still can’t get through, it may be that your local phone company has been flooded with calls. Try waiting a few minutes before calling again.
How do I vote online?
To vote online, go to www.BET.com/SundayBest and follow the instructions to complete the voting process. Online entries may be subject to standard Internet connection fees. Votes cast outside of the voting window will be invalid.
How do I find out the results?
The Sunday Best finale will air on BET Sunday, September 1, 2013 (see your local listings for times). Voting results will be announced during the finale show.
What's being done about power dialing or large blocks of votes?
Production will have in place monitoring procedures designed to prevent individuals from unfairly influencing the outcome of the voting by generating significant blocks of votes using technical enhancements. The producers reserve the right to remove any identified 'power dialing' votes. These procedures apply to toll-free, SMS and online voting.