When can I vote?
Voting on BET by toll-free phone, the BET Now app and online for Sunday Best opens at the end of the East Coast airing of the show on Sunday, August 24, 2014 (see local listings for times in your area) and will remain open until 12:00 PM EST on Saturday, August 30, 2014. Votes will not count if received outside of the vote window.
How do I vote?
The final two contestants will each be assigned a toll-free number during the show. Voting will be limited to 15 votes for call-in voting. There are no limits to web voting.
Call-in Voting: At the end of the show on August 24, 2014, dial the phone number associated with the contestant for whom you wish to vote (1-888-5-BEST-01 or 888-523-7801 for Candace Benson, 1-888-5-BEST-02 or 888-523-7802 for Geoffrey Golden).
Web: You vote online by logging on to www.BET.com/SundayBest. Voting will open at the end of the East Coast airing of the show on Sunday, August 24, 2014.
Mobile: You can also vote via the BET Now mobile app. Voting will open at the end of the East Coast airing of the show on Sunday, August 24, 2014.
Rules and procedures are subject to change at producers’ discretion without notice.
Is there a limit to the number of times that I can vote?
Voting will be limited to 15 votes via the toll free method. Web and BET Now app votes are unlimited.
How much does it cost to vote?
Telephone calls to the Sunday Best voting lines are toll-free from landlines. If you use a wireless phone to call the Sunday Best voting lines, airtime and applicable roaming and long distance charges will apply.
Voting online or via the BET Now app is free.
Can I vote by using my cell phone?
Yes, you can vote using your cell phone, although airtime and applicable roaming charges will apply when calling toll-free numbers from wireless phones. Contact your cell phone service provider if you want to know how much you will be charged.
Additionally, if you vote by using the BET Now mobile app the vote is free, but your carrier’s standard data rates may apply.
I couldn’t get through to the phone lines. All I get is a fast busy signal or a carrier error message when I call — Why?
Although the telephone network is designed to handle huge volumes of calls simultaneously, there may be times (particularly just after the show) when it will not be able to handle every single call due to the sheer volume. If you are calling during the voting window but can’t get through to cast your vote, be patient and try again.
If you hear the fast busy signal, it may be that you are calling outside of the voting window. When the voting window closes, lines will switch from a ‘Thank you for voting’ message to a busy signal or local carrier error message.
If you are sure you are calling within the voting window but still can’t get through, it may be that your local phone company has been flooded with calls. Try waiting a few minutes before calling again.
How do I vote online?
To vote online, go to www.BET.com/SundayBest and follow the instructions to complete the voting process. Online entries may be subject to standard Internet connection fees. Votes cast outside of the voting window will be invalid.
How do I find out the results?
The Sunday Best finale will air on BET Sunday, August 31, 2014 (see your local listings for times). Voting results will be announced during the finale show.
What's being done about power dialing or large blocks of votes?
Production will have in place monitoring procedures designed to prevent individuals from unfairly influencing the outcome of the voting process by generating significant blocks of votes using technical enhancements. The producers reserve the right to remove any identified 'power dialing' votes. These procedures apply to toll-free, SMS and online voting.