faq's

Q: What is the BET Experience?

A : Right before the BET rolls out the red carpet there’s a weekend full of events that brings together thousands of music lovers, jam-packed with entertaining performances that will feature some of the world’s biggest and brightest stars. There will also be FREE Fan Fest events including the Celebrity Basketball Game, seminars we dub as Genius Talks and exclusive parties to show L.A. just why the BET Awards is the biggest night in music.

Q: Why should I buy a 3-Day STAPLES Center Show Package?

A: The 3-DAY STAPLES Center Show Package is the best way to enjoy everything that the BET Experience has to offer. Get your tickets HERE!

Q: Why should I buy a VIP package?
A: BET Experience limited VIP packages are the only way to receive exclusive insider access to everything that’s happening around BET Awards weekend. Packages are the number one way to purchase tickets to the BET Awards — Diamond, Platinum and Gold Packages include the best seats at STAPLES Center shows.

Diamond VIP packages also include a BET Awards Red Carpet experience, VIP entrance to all events, after-parties and much more!

Tickets are limited. Purchase tickets HERE.

 

Q: Do ticket packages come with hotel accommodations?
A: No, ticket and VIP packages do not include hotel rooms. However, you can book a hotel through BET and get the guaranteed lowest rates in the L.A. area. Check back soon for more info on booking a hotel.
Q: How can I buy BET Awards tickets?
A: The only way consumers can get tickets to the BET Awards is through the BET Experience VIP packages. Get your ticket the BET Awards HERE.

Don’t forget the BET Awards will air live on Sunday, June 26 at 8P/9C only on BET. Check your local listings for specific channels and times.

Q: If I buy a ticket to one concert, does that entitle me to all concerts and events?

A: VIP packages and 3-Day STAPLES Center Show packages provide access to multiple shows and events.

Q: Will transportation be provided from the airport to L.A. Live?

A: No, but there are plenty of options that you can find HERE to get to downtown L.A.

Q: Why have the event in L.A.?
A: Perpetual sunshine, a Hollywood culture and some of the best dining, partying and shopping experiences in the nation, Los Angeles has long been home to the BET Awards. This large city is never short on fun or glamour and is the perfect destination for the BET Experience.

Q: What airport should I fly into?
A: We recommend that you fly into Los Angeles International Airport (LAX). 

Q: What is the address for L.A. Live?
A: 800 W. Olympic, Los Angeles, CA 90015

Q: How can I travel from my hotel to L.A. Live?
A: There are various options depending on your location:

L.A. LIVE is accessible via public transportation, including frequent service by metro Rail trains and Metro buses. Visit HERE for more information.

If you rent a car, L.A. LIVE has ample parking lots on the campus. Prices vary. Learn more HERE.

Taxi cabs are also another great transportation options.

Q: How can I stay current with any changes to the BET Experience?

A: Make sure to check our website, sign up for our Newsletter, friend us on Facebook and follow us on Twitter for any changes or update to events.

Q: Is the BET Experience accessible for people with disabilities?

A: L.A. LIVE is fully accessible for people with disabilities. Please see the following for specific venue information.

STAPLES CENTER DISABLED SERVICES
MICROSOFT THEATRE DISABLED SERVICES

For additional information about L.A. LIVE, please click HERE.

Q: Where do VIP Package Holders pick up their information when they arrive?

A: Gold  and Diamond VIP Package holders should go to the VIP Lounge and Pick-Up area at STAPLES Center. The exact location will be messaged to VIP package holders prior to the event.

Q: How much is parking and where do I park?
A: We recommend using the South Hall Parking at the Los Angeles Convention Center, with a flat rate of $20. There are over 10,000 parking spaces located within a 10 minute walk of L.A. Live. Prices to lots vary, but will be posted with rates at the entrances.

We encourage the use of METRO bus and rail lines. Go to: http://socaltransport.org/tm_pub_start.php

Q: What events are free that I can attend?
A: All events at the BET Experience are FREE, except for the concerts and shows at the STAPLES Center and the Novo by Microsoft , VIP parties, the BET Awards and invite-only events. You can roam around to other events for free or you can WIN tickets to the premium events by entering the BETX ’16 app giveaway program!

Q: Can I hop between Fan Fest events going on at the same time?
A: There are multiple events around the same time during Fan Fest and you are welcome to attend as many as you want. However, keep in mind that you may lose your place in line or the crowd when you leave.

Q: Are there any age-restricted events?
A: The BET experience is for people of all ages and welcome youth to events. The concerts, Fan Fest events an all Stages are all free to youth to attend as well. However, the VIP after parties are for people over 21.

Q: Where can I find ADA information for all BET Experience venues?

A: 

STAPLES CENTER
LACC
Microsoft Square
Baldwin Hills Crenshaw Mall
The Novo by Microsoft

Q: How can I volunteer for the BET Experience?

A: The period to submit to a volunteer has ended.

Q: Will there be a place for me to get information and updates about BET Experience activities if I’m walking around L.A. Live?

A: Yes. You can get all information around BETX through the BETX ’17 app for iPhone or Android (available May  1). There will also be information desks located throughout the BET Experience where you can get updates about daily events, including start times for our various free performances.

Q: What else will be available on us the L.A. LIVE campus?
A: If you need anything besides the BET Experience, L.A. LIVE also provides endless entertainment including fine dining and casual restaurants like Smash Burger, Yard House, Flemmings and more.

 


General Information
BETX Event FAQ’s
*All BET Experience events are at L.A. Convention Center or L.A. Live

* Lineups and Schedules are subject to change

*Everyone is subject to search upon entry

*The Festival is for all ages

*For ADA Information see links below


STAPLES CENTER
LACC
Microsoft Square
The Novo by Microsoft